1. Help Centre
  2. Track and Measure Engagement

Overview of Thirst Analytics

Thirst Analytics provides detailed insights into user engagement, content performance, and learning outcomes, enabling administrators to make data-driven decisions. This guide will help you understand the analytics dashboard, navigate key features, and leverage data to optimise learning experiences.

Accessing Analytics

To access Thirst Analytics:

  1. Navigate to the Analytics tab from the main menu.

  2. Select the desired category to view relevant data.

  3. Use filters to refine results based on user groups, time frames, or content types.

Important Note for Firefox Users

If you're using Firefox, you may need to set Enhanced Tracking Protection to Standard Mode (not Strict Mode) to ensure all analytics data loads correctly.

Analytics Access by Organisation Tier

Access to analytics is determined by your organisation’s subscription tier:

  • Core Tier: Limited to 1 admin user.

  • Growth Tier: Allows up to 3 admin/manager users.

  • Premium Tier: Provides access to all admin/manager users.

Ensure that the appropriate users have the necessary permissions to access and utilise analytics effectively.