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      Add Users

      Learn how to add users in Thirst.

      Overview

      Adding users to Thirst is simple and can be done individually or in bulk. This guide will walk you through the steps for adding users, whether one at a time or many at once, and how to create a CSV file for bulk uploads.

      Adding a User

      To add a single user, follow these steps:

      1. Select Add User: Navigate to the user management section and select Add User.
      2. Enter User Details: Type in the user's email address.
      3. Send Invitation: Select Invite. The user will receive a welcome email with instructions on how to sign in.

      Adding Many Users at Once

      To add multiple users simultaneously, use the import feature:

      1. Select Import Users: Go to the user management section and select Import Users.
      2. Upload CSV File: Upload a CSV file containing the details of the users you want to add.
      3. Import Users: Select Import. Thirst will process the file and notify you if any details were skipped or if there were errors.

      Creating a CSV to Upload

      When creating a CSV file for bulk user uploads, ensure you include the following details in the respective columns:

      Column Data Note
      1 Email User's email. Must be a valid email.
      2 Role Role that the user should have. Valid roles are Learner, Manager, and Admin. Users with no data in this column will be added as the default Learner role. 
      3 Position Position that the user should have. Must be a valid position in your organisation.
      4 Reports to Email of the user they should report to. Must be an existing user in your organisation.
      5 First name User's first name
      6 Last name User's last name
      7+ Group Group that the user should be added to. Must be a valid group. User can be added to multiple groups by adding more columns.

      You can download a template for this here: Import Template.

      CSV files can be created and updated in programs like Microsoft Excel. If you encounter any issues, please contact support.

      Getting the Most out of User Management

      Adding users to Thirst, whether individually or in bulk, is a straightforward process. Follow these steps to ensure smooth onboarding for your team.

      1. Use the Template: Download and use the provided CSV template to ensure all necessary details are included correctly.
      2. Double-Check Data: Before importing, double-check your CSV for errors to avoid any issues during the upload.
      3. Ask for Help: If you face any challenges, don’t hesitate to reach out to support for assistance.

      For further assistance or detailed instructions, reach out to our support team.